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Privacy policy

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PRIVACY IS IMPORTANT

Last updated: 2026/07/26

Who We Are

Teori ("we," "us," "our") is a wedding videography business based in the Western Cape, South Africa. This policy explains what personal information we collect through teori.co.za, why we collect it, and how we handle it — whether you're a couple enquiring about our services, a past client, or simply browsing the site.

For any privacy-related questions, contact us at hello@teori.co.za.

What We Collect

When you get in touch through our contact or enquiry forms, or work with us as a client, we may collect:

Your name,
email address,
phone number,
Wedding details you share with us (date, venue, guest count, and similar planning information)
Billing and invoicing details, when we're working together
General website usage data via Google Analytics and Meta Pixel

Your Wedding Footage

We retain your main wedding film for 10 years after delivery, primarily so we can provide backup copies if you ever need them. You're welcome to request that we delete your footage from our archive at any time by emailing hello@teori.co.za.

Cookies

Our website may use cookies to understand how visitors use the site. 

Your Rights

Under South Africa's Protection of Personal Information Act (POPIA), and, where applicable, the UK/EU General Data Protection Regulation (GDPR), you have the right to:

Ask what personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information, subject to any legal obligations we have to retain certain records (e.g., for tax purposes)
Withdraw consent for any optional communications (like a newsletter) at any time
Lodge a complaint with South Africa's Information Regulator (inforegulator.org.za) or, for UK/EU visitors, your local data protection authority
International Clients

Many of our couples live outside South Africa. When you share information with us, it may be processed or stored in South Africa or by service providers in other countries, including Wix's own infrastructure. We take reasonable steps to keep your information secure regardless of where it's processed.

We may update this policy from time to time. The date at the top shows when it was last revised.

Changes to This Policy

Questions about this policy or your information? Email us at hello@teori.co.za.

Contact Us

We use your information to:

Respond to enquiries and discuss your wedding film
Plan, deliver, and invoice for our services
Keep records for tax and business purposes
Understand how people use our website, so we can improve it

We don't sell your personal information to anyone.

Who We Share It With anyone

We may share information with:

Wix, our website and business platform provider, which processes data on our behalf to run the site, forms, and invoicing

We only share what's needed for these services to work, and never for anyone else's marketing purposes.

How We Use It

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